Here you will find answers to some of the most frequently asked questions we receive at Red Dog Glass Design. We hope to have captured most concerns, but if you have any further queries please do not hesitate to contact us.
Choosing a Design
The designs shown in our gallery are available as Red Dog’s standard collection. You may order from this range, or following the help in our FAQs below, create a bespoke template to suit your unique space and request a specific shape.
For each design, Red Dog has provided 2-4 alternative colour options for you to choose from. If you have a specific accent colour you would like incorporated, we will work hard to accommodate this. Please click here to discuss further.
Ordering & Templating
After choosing your favourite design and colourway, the next step is to request a quote with estimated measurements. Red Dog glass splashbacks are priced per square meter, with additional costs for cutouts and specific glass processing.
Once you decide to go ahead, we strongly advise professional templating as Red Dog cannot accept responsibility for mistakes in reproduction due to incorrect measurements having been supplied.
However, you can make your own templates – Red Dog is happy to use the measurements you provide but please note, this is done at your own risk. We recommend using 8mm MDF to ensure you get a good fit. Walls are rarely true, fixtures and fittings are often not completely straight and sockets and light switches create added complexity creating room for error in the measurements.
If you are not confident of taking accurate measurements Red Dog can recommend a highly experienced templating and fitting service.
When ready, your glass panel can be delivered to any UK location.
International deliveries are quoted per order.
Do you use toughened glass?
Yes. We use 6mm toughened, low iron glass which meets BS6206 standards.
Is the glass heat resistant?
Yes. All the glass panels supplied are heat resistant to 220˚C
How are the edges of the glass panels finished?
All external glass edges are polished smooth
Do the glass panels come with a guarantee?
Yes. The manufacturer provides a 10 year guarantee against colour or print delamination (peeling).
Can I fit the glass splashback myself?
Fitting a small glass panel is relatively easy and can be done by yourself with the fitting adhesive provided by Red Dog. For more complex glass panels we would recommend that you employ a professional to measure and fit.
My wall space is an odd shape - can you cut the glass to fit?
Our manufacturer uses hi-tech machinery which ensures extemely accurate and close fitting cuts, it can accommodate notches, curves and other irregular shapes.
What about sockets, switches, utensil racks etc?
These cannot be accomodated retrospectively and so the relevant holes must be cut out during the production process. Sockets, switches and accessories can be refitted once the glass is installed resulting in a high quality, streamline look.
Whats the minimum distance between cutout or hole and the edge of the glass?
Please position holes or sockets at least 20mm from the glass edge.
Does the wall need to be flat and in good condition?
The walls need to be free from bows, twists or raised areas over approximately 2-3 mm. Uneveness of less than that depth can be taken up by adhesive. Wiring must be chased into walls and any light fittings should be in place, allowing at least 10mm for the thickness of the glass splashbacks plus sealant. Any sharp areas need to be sanded. All walls must be sealed using either PVA or emulsion paint. Ultimately, the walls will be obscured by the glass, so the surface doesnt need to look pretty.
Can the Red Dog glass panel be fitted on top of my existing tiles?
We do not recommend this.