FAQ

Didn’t find the information you need? Don’t hesitate to reach out – we’re here to help. Contact us and we’ll gladly provide any additional details you require.

Our Glass Panels

Do you use toughened glass?

Yes. We use 6mm toughened, low iron glass which meets BS6206 standards.

Is the glass heat resistant?

Yes. All the glass panels supplied are heat resistant to 220˚C

How are the edges of the glass panels finished?

All external glass edges are polished smooth

Do the glass panels come with a guarantee?

Yes. The manufacturer provides a 10-year guarantee against colour or print delamination (peeling).

My wall space is an odd shape - can you cut the glass to fit?

Our manufacturer uses hi-tech machinery which ensures extremely accurate and close-fitting cuts, it can accommodate notches, curves, and other irregular shapes.

My wall space is an odd shape - can you cut the glass to fit?

Our manufacturer uses hi-tech machinery which ensures extremely accurate and close-fitting cuts, it can accommodate notches, curves, and other irregular shapes.

What about sockets, switches, utensil racks, etc?

These cannot be accommodated retrospectively and so the relevant holes must be cut out during the production process. Sockets, switches, and accessories can be refitted once the glass is installed resulting in a high-quality, streamlined look.

What’s the minimum distance between the cutout or hole and the edge of the glass?

Please position holes or sockets at least 20mm from the glass edge.

Fitting

Do you use toughened glass?

Yes. We use 6mm toughened, low iron glass which meets BS6206 standards.

Does the wall need to be flat and in good condition?

The walls need to be free from bows, twists, or raised areas over approximately 2-3 mm. An unevenness of less than that depth can be taken up by adhesive. Wiring must be chased into walls and any light fittings should be in place, allowing at least 10mm for the thickness of the glass splashbacks plus sealant. Any sharp areas need to be sanded. All walls must be sealed using either PVA or emulsion paint. Ultimately, the walls will be obscured by the glass, so the surface doesn’t need to look pretty.

Can the Red Dog glass panel be fitted on top of my existing tiles?

We do not recommend this.

How to Clean Your Glass Splashback

Our glass kitchen and bathroom splashbacks are made from super-smooth premium quality glass, which makes them very hygienic and easy to clean. Following these simple steps will help keep your product in perfect condition.

  • Use a soft, damp cloth to wipe away any food spills and splashes. The sooner you do this after cooking, the easier it’ll be!

  • Don’t use anything abrasive on your splashback. We don’t recommend scraping or scrubbing with a scourer. If you have a dried-on splash, try simply spraying it with household detergent until it softens and wipes away easily.

  • Once your surface is free from food, use a mild soapy detergent to wipe away any grease marks.

  • Use another soft cloth to remove the detergent and dry off the glass.

  • If there are still marks left from cleaning, use a very soft cloth to buff over the surface until you get a streak-free finish.

Splashback Installation

How-to Guides

Contact us and we’ll gladly provide any additional details you require.